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ThetaWise (formally incorporated as Authillo, Inc.) Privacy Notice

Last modified: August 2, 2023

  1. Overview

This ThetaWise Privacy Notice explains how and why Authillo, Inc. collects, stores, uses, and shares personal information when you visit our websites or use our services.  Reading it will help you understand your privacy rights and choices.  By using our website or services, you agree to the collection and use of information in accordance with this Notice and the ThetaWise Terms of Service.

  1. Your Privacy Rights and Choices

Protecting your privacy is very important to us.  To help make choices that are right for you, it’s important to understand that personal information helps us provide a richer, more personalized experience for you.  Also, some personal information is required for our services to function at all.  To balance these goals, ThetaWise strives to:

  • Follow user-friendly information processing principles, including lawfulness, fairness, accuracy, integrity, and confidentiality,
  • Limit information collection, processing, and storage to what is reasonably necessary and proportional to achieve the underlying purpose,
  • Obtain consent for processing your information that is freely given, specific, informed, and unambiguous,
  • Inform you about what information we collect, why we collect it, and how we use it,
  • Empower you to access details about, delete, or correct inaccuracies in your information,
  • Give you the ability to object to your information being processed in certain ways, depending on the circumstances, and
  • Protect your information with reasonable security procedures and practices appropriate to the nature of the personal information and the risk involved.

You may request a copy of the personal information we’ve collected about you in the past 12 months.  You may also ask us to delete your personal information we have collected about you.  If you or an authorized agent want to see or delete your personal information, contact us.  We will not deny you services or provide you with a different level of service solely for exercising your privacy rights.

If you or an authorized agent request to see or delete your personal information, we may need to verify who you are before we can respond to your request. If we can’t verify your identity, we will not be able to fulfill your request.  If you want to delete your personal information, you can:

  • Log in to your account and delete information you previously added,
  • Contact us and request that we delete specific information, or
  • Close your account.

If you close your account or request that we delete personal information, we may still need to keep some personal information so that we can:

  • Comply with our promises to you in our Terms of Service or another contract you have with us,
  • Detect and prevent malicious, fraudulent, or illegal activity,
  • Protect your, or another person’s, legal rights, including the right to free speech,
  • Manage our internal business processes that are reasonably related to your expectations when using our services, or
  • Comply with any applicable laws.
  1. Communication

Your choices about how we communicate with you differ depending on the purpose of the message and how it is delivered.  Some messages are considered optional, and some are necessary for you to manage your accounts with us.  We may use email, text messages, and even phone or paper mail depending on the situation and your preferences.  You won’t be able to opt out of messages that are considered necessary for you to manage your account, such as receipts and emails that alert you to changes in your account’s status that require your attention.  However, you may be able to decide how we send those messages, such as by email, phone, or text message.

  1. Personal Information We Collect

We may collect your personal information when you register for or use our services, such as when you create an account.  Here are the kinds of personal information that we may collect when you create an account or use our services:

  • Information that identifies you, such as your first and last name, address. phone number, email, IP address, device information, and information collected from cookies or other tracking technologies,
  • Records and financial information, such as your Social Security Number, government-issued identification number, bank account and routing numbers, credit and debit card information, or financial information,
  • Personal characteristics, such as your age or date of birth,
  • Internet or network activity, such as your interactions with our services or sites,
  • Geolocation data, such as your Global Positioning System (GPS) information when you give us permission through your device settings, or IP-based geolocation,
  • Audio, electronic, visual, or similar information, such as photos you voluntarily provide to use our service or authenticate your account, and
  • Information we infer based on your personal information, such as fraud and risk assessments or personalization preferences.
  1. How We Collect Personal Information

We may collect personal information about you from various sources, such as:

  • Directly from you, when you make an account or use our website or services,
  • Automatically as you navigate through the website, and
  • Third party service providers, such as companies that help us manage risk and fraud, deliver services to you, and market our services.

If you have a ThetaWise account, we may associate information from all these sources with your account to improve your experience and for compliance and analytics purposes.  We do not knowingly collect personal information from people who are not allowed to use our sites and services.  Contact us if you believe that we’ve mistakenly collected personal information from someone not allowed to use our services.  We’ll delete it unless we’re legally required to keep it.

  1. Cookies and Tracking

We or our authorized service providers may use cookies and similar tracking technologies, like beacons, pixels, tags, or click redirects, to collect personal information whenever you use our services, visit our sites, or visit websites that offer our services.  The information collected with these technologies helps us personalize your experience, measure the effect of our ads, prevent fraud, and enhance the security of our sites and service.

You can disable or decline some cookies for our sites and services.  But, since some parts of our service rely on cookies to work, those services could become difficult or impossible to use.  Some web browsers have an optional setting called “Do Not Track” (DNT) that lets you opt-out of being tracked by advertisers and some third parties.  Because many of our services won’t function without tracking data, we do not respond to DNT settings.

  1. Why We Collect Personal Information

We collect personal information for many reasons, including to:

  • Authenticate your identity,
  • Run our website and provide better services,
  • Manage and improve our business,
  • Protect our business and customers from risk and fraud,
  • Personalize your experience when you use our websites and services
  • Send you locally relevant options, but only if you agree to let us track your location,
  • Contact you when you need us, and
  • Comply with laws and enforce our agreements with you and other people who use our services.
  1. How and Why We Share Personal Information

We do not sell your personal information.  However, we may share the personal information we collect with third parties to help us provide services, protect our customers from risk and fraud, market our products, and comply with legal obligations. Before engaging these third parties, we evaluate their privacy practices and enter into appropriate agreements to protect your personal information.  We may share personal information with:

  • Service providers that help us with processing payments, marketing, research, compliance, audits, corporate governance, communications, and security,
  • Courts, governments, regulators, and law enforcement when accompanied by a subpoena or other legal documentation that requires us to respond,
  • Third parties that you asked us to connect with, and
  • Other third parties in order to comply with laws, investigate or enforce violations of our user agreement, facilitate a merger, purchase, or sale of part or all of our business, or prevent physical harm or illegal activity.
  1. How We Protect Personal Information

Helping to keep your personal information safe against loss, misuse, unauthorized access, disclosure, and alteration is our top priority.  To protect your personal information, we use technical, physical, and administrative security measures that include:

  • Firewalls,
  • Data encryption,
  • Physical access controls at our data centers, and
  • Restricting access to your information to only necessary personnel.

While we protect our systems and services, you’re responsible for keeping your passwords and account information private.  You are also responsible for making sure your personal information is accurate and up to date.  If your account is closed, we may keep your personal information and other information as required by law and according to our data retention policy. If we do, we’ll continue to handle it as we describe in this Notice.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

  1. How This Notice Changes

We’ll make changes to this Notice from time to time.  This helps us stay up to date with changes to our business and the most current laws.  After a new version is published, we’ll collect, store, use, and protect your personal information as we outline in that revised Notice.  It is our policy to post any changes we make to our privacy policy on our website.  If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and through a notice on our website. The date the privacy policy was last revised is identified at the top of the page.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

  1. Contact Us

If you have questions about this Notice or your personal information, contact us so we can help.  You can contact us at:

You can contact ThetaWise at:

privacy@thetawise.ai

588 El Camino Real, #402, Santa Clara California, 95050, United States